Senior Retail Operations & Sales Manager (Luxury Fashion Brand)

Responsibilities:
• Manage retail business operations, financial performance (P&L), sales, profit, forecasting, and KPI monitoring;
• Lead the Operations, Marketing, Visual Merchandising team;
• Build passionate, empowered, and high-performing teams, coaching, and inspiring team members to success;
• Monitor customer feedback, and take proactive steps to address concerns and improve customer satisfaction;
• Maintain close relationship with external stakeholders and shopping malls;
• Evaluate market trends and develop best practices to improve operational efficiency, monitor and analyze changes in sales patterns and provide recommendations;
• Oversee staff training, inventory management and team development.

Requirements:
• Degree holder in Business Administration, or related field;
• Minimum of 8 years of retail sales & operation experience in fashion/ beauty retail industry, with at least 5 years in a senior management role;
• Proven track record of achieving company sales target;
• Strong leadership and team management skills, with the ability to build, motivate and maintain a harmonious working environment with team members;
• Excellent communication and interpersonal skills, with all internal and external parties;
• Strong analytical and problem-solving skills in a fast-paced environment;
• Fluent in English, Mandarin and Cantonese is necessary;
• The candidate with more experience will be considered as Retail Operations & Sales Director.

We offer competitive and attractive remuneration package to the right candidate, Interested parties, please send your full resume with expected salary to Human Resources Department by clicking “APPLY NOW”.

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