Application Support Officer

Description
• Perform both telephone and on site support on travel automation and accounting software
• Coordinate with software development staff on application support matters
• Perform system test to ensure quality products and delivered and meet customers' expectation

Requirements
• Knowledge in Accounting, with LCCI certification or relevant qualification is a must
• Experience on Front Office System Application Support is preferable
• Experience in travel industry is an asset
• Good command in spoken and written English, proficient in Putonghua is an advantage
• Possess support-comes-first mentality and follow up problems promptly and actively
• Pleasant and mature
• Initiative and proactive
• Good communication and analytical skills
• Be able to work under pressure
• Overseas traveling in occasion is required

Email your application letter and resume at hr@xmlhk.com. All personal data collected will be used for recruitment purpose only.