Senior Account Manager (Social Media Focus Agency)

A dynamic digital marketing agency is seeking an experienced Senior Account Manager to lead its social media account servicing team and drive client growth through innovative strategies.
Key Responsibilities

Guide, develop and motivate a talented team of social media account managers to deliver exceptional results and foster ongoing excellence

Cultivate and nurture long-term partnerships with major corporate clients, gaining deep insight into their goals and delivering customized solutions

Direct the creation and implementation of creative social media and influencer campaigns that achieve outstanding client outcomes and open new business avenues

Partner with the new business team to develop winning proposals and pitches tailored to client priorities

Maintain superior service standards across key platforms (e.g., Meta, Instagram, Xiaohongshu) to ensure consistently high client satisfaction

Act as the agency’s representative in client presentations, negotiations and industry networking events
Requirements

Bachelor’s degree in Digital Marketing, Advertising, Business or related discipline (Master’s degree advantageous)

At least 6–8 years in social media / digital marketing / account management, including 3+ years in a leadership position

Up-to-date knowledge of digital trends and platforms, with the ability to turn insights into actionable strategies

Outstanding leadership, presentation, pitching and communication abilities, combined with strategic thinking and analytical skills

Proven ability to inspire and manage teams effectively

Fluent in spoken and written English, Cantonese and Mandarin

Full-time