Badger Meter - Where Every Drop Counts and So Do You

Badger Meter is a leading global water technology company, with a mission to preserve and protect the world's most precious resource. For more than 120 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient.

Every employee at Badger Meter is an important part of our success. We are committed to building a workplace where we shape a more sustainable future, celebrate differences, empower voices, and encourage fresh ideas that drive innovation. Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world

What You Will Contribute:

The Technical Sales Support Specialist will be responsible for supporting the sales team by providing technical expertise and assistance throughout the sales cycle. The position involves working closely with customers and internal teams to understand customer needs and ensure successful implementation and satisfaction.

Job Duties
• Provide technical advice and technical support for interested parties, customers and distributors
• Application support: ensuring the smooth functioning of existing applications
• Processing of inquiries and subsequent preparation and follow-up quotations
• Support function in order acceptance and order process (order confirmation for all countries, including prepayment and foreign currencies)
• Collaboration with functional areas within the company to resolve customer related questions with accuracy, effectiveness and promptness to ensure consistent technical support to our customers
• Work directly with customers to understand their technical requirements and challenges
• Assist in the creation of customized solutions and ensure they align with customer needs and expectations
• Troubleshoot and resolve technical issues that may arise post-sale

Education and Experience
• Technical education / Bachelor Degree required, preferable in Electrical Engineering, Mechatronics, Automation Technology, Environmental Engineering or related fields
• First professional experience in a support, customer contact

Qualifications
• Fluent in English
• Intermediate knowledge of Microsoft office and CRM software
• Effective communication at all levels
• Strong technical knowledge and problem solving skills
• Ability to explain complex technical concepts in an understandable way
• Affinity and enthusiasm for technical products
• Independent and structured way of working

Competencies
• Collaboration: Work collaboratively with others across the organization to achieve shared objectives.
• Communication: Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others.
• Initiating Action: Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.
• Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

At Badger Meter, we see diversity and inclusion in all its dimensions as a strength of our globally operating organisation. As an equal opportunity employer, we make our personnel decisions regardless of gender identity, ethnicity, religion and belief, age, sexual orientation, national origin or disability.

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