## Full Description
Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Artificial Intelligence or a related discipline

• Minimum of 6 years’ experience in technical support, software development and project management, preferably in AI-powered services or solutions

• Proven, hands-on experience with AI technologies, including large language models (LLMs), retrieval-augmented generation (RAG),agentic AI, Microsoft Copilot and other practical AI-powered solutions

• Proficiency in programming languages such as Python and familiarity with databases like Neo4j and MongoDB

• Experience with leading AI development tools is required

• Demonstrated ability to analyze complex problems and design effective AI solutions, including Generative AI, NLP and Computer Vision

• Familiarity with cloud computing (e.g. AWS, Microsoft Azure, Alibaba Cloud) and their AI-related services

• Strong communication skills with the ability to convey technical concepts to non-technical stakeholders and collaborate effectively within multi-disciplinary teams

• Good project management, interpersonal, and communication skills

• Proficiency in both written and spoken English and Chinese

Responsibilities:

• Deliver hands-on technical support and guidance for the deployment, integration and maintenance of AI applications across organisation

• Assist in technical assessment and evaluation of third-party AI solutions, ensuring alignment with organisational needs and best practices

• Identify and resolve technical issues related to AI platforms and applications, collaborating effectively with internal teams and external vendors

• Collect and analyse business requirements and implement AI applications. Provide operational and technical support, including occasional after hours system support as needed

• Stay updated on industry trends and best practices to ensure continuous improvement of AI solutions

• Perform other ad-hoc tasks or projects as assigned

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