IT System Support Specialist

The Hong Kong Federation of Youth Groups-company-logo
IT System Support Specialist
The Hong Kong Federation of Youth Groups
IT Support
Central and Western, Hong Kong
7 days ago
Full Time
Onsite
Technology, Information and Media
Job Description
36 days ago
Job Duties and Responsibilities:

Deliver robust technical support services to end-users, ensuring seamless application system performance.

Coordinate with software development vendors and suppliers to maintain cloud-based IT infrastructure.

Provide expert support on various devices, including Windows, Android, and iOS.

Ensure system and data security by conducting proactive security checks and maintenance.

Troubleshoot technical issues and provide step-by-step technical guidance through written and verbal communication.

Monitor and maintain system performance, encompassing network, application, and database aspects.

Develop and maintain comprehensive technical documents for IT infrastructure.

Entry Requirements:

Hold a High Diploma or above in Computing or a related field.

Knowledge, Skills, and Abilities:

Familiarity with cloud platform infrastructure setup and configuration.

2 years' experience in providing technical support for Windows, Mac, Android, and iOS devices.

Excellent problem-solving and communication skills.

Ability to communicate with software development vendors and project stakeholders in a professional manner.

Ability to provide step-by-step technical help through both written and verbal means.

Ability to quickly acquire knowledge on service operation processes.

Personal Attributes:

Self-motivated, positive thinking, and proactive individual.

Additional Requirements:

Fresh graduates are also welcome to apply.
Share to
The Hong Kong Federation of Youth Groups-company-logo
Development Officer (System Administrator)
The Hong Kong Federation of Youth Groups
Networking & System Administration
Central and Western, Hong Kong
7 days ago
Full Time
Onsite
Technology, Information and Media
The Hong Kong Federation of Youth Groups-company-logo
Network and System Administrator
The Hong Kong Federation of Youth Groups
Networking & System Administration
Central and Western, Hong Kong
7 days ago
Full Time
Onsite
Technology, Information and Media
The Hong Kong Federation of Youth Groups-company-logo
Development Officer (Project Manager)
The Hong Kong Federation of Youth Groups
Product/Project Manager
Central and Western, Hong Kong
7 days ago
Full Time
Onsite
Technology, Information and Media
More jobs like this
IT Support Operations Specialist
SMBC Group
Central and Western, Hong Kong
The Career Works Limited-company-logo
Support Specialist
The Career Works Limited
Central and Western, Hong Kong
Ambition-company-logo
IT Support Specialist - IT - Hong Kong
Ambition
Central and Western, Hong Kong
Accounting and Financial Reporting Council (AFRC)-company-logo
Information Technology Support Analyst
Accounting and Financial Reporting Council (AFRC)
Central and Western, Hong Kong
Flex Recruitment-company-logo
System Support Specialist
Flex Recruitment
Central and Western, Hong Kong
PartnerRe-company-logo
End User Support Specialist
PartnerRe
Central and Western, Hong Kong