Salesforce / CRM Consultant / Business Analyst

Ceterna (Asia) Limited-company-logo
Salesforce / CRM Consultant / Business Analyst
Ceterna (Asia) Limited
Business & Management
Kowloon City, Hong Kong
7 days ago
Full Time
Hybrid
Professional Services
Job Description
135 days ago

About the Job

The key objective of this role is to work effectively with Senior Consultants towards customer satisfaction and success. The consultant will assist Senior consultants on configuration and implementation and communicate completed work and issues effectively. They also test and check built systems before presenting to senior consultants
. This position also requires performing project administration work for the project such as preparing for project plans, build up project documentation and templates, and organising meetings with clients.

The ideal candidate will be seeking the opportunity to develop professional skills and archive necessary Salesforce certifications (such as ADM201, DEV 401, Sales Cloud Consultant, Service Cloud consultant or Pardot Consultant). He/she will also be looking for business opportunities for Ceterna by attending events, building business networks, and managing client relationships.

Experience

  • 0-2 years hands on Salesforce.com experience

  • Stakeholder management and client facing skills, with the ability to work closely with a non-technical audience

  • Ideal experience include one or more of the following:

  • Any Salesforce certifications

  • Know basic implementation and configuration such as objects fields, workflow rules, approval rules, validation rules, installing Apps, reports and Dashboards etc.

  • Basic knowledge on data migration

  • Digital Marketing experience such as email marketing, social network marketing

  • Customer Service management knowledge and experience

  • Business Intelligence or data modelling experience

Skills

  • Fluent/Native in English in all aspect (speaking, listening, reading and writing) is a must. Fluent in Cantonese and/or Mandarin is ideal.

  • Degree or equivalent qualification on Business, IT or similar is ideal but we welcome candidates from different degree background. 

  • You will be driven by working for a company that focuses on delivering customer excellence

  • You won`t be afraid to challenge people in order to find the best solution

  • Self motivation, dedication and autonomy are essential

  • Team working and ability to work independently with guidance from senior consultants

  • Good communication skill with a pleasant and outgoing personality

  • Good time management and multi-tasking

  • Ability to work in tight timeframe

Benefits

  • Opportunity to work from home and semi-flexible working hours

  • Excellent training opportunity

About the Company

We are one of the leading Salesforce consulting partner in Hong Kong. We have successfully delivered over 100 projects in Hong Kong across various sectors such as finance, insurance and retail on various Salesforce products. We are currently hiring for a wide range of salesforce positions, therefore we are looking for experienced Salesforce / CRM Consultant who have experience in Salesforce Consultation. This is an excellent opportunity to work for a leading global Cloud Computing Consulting organisation.

Share to
More jobs from Ceterna (Asia) Limited
Ceterna (Asia) Limited-company-logo
Software Engineer
Kowloon City, Hong Kong
7 days ago
Full Time
Hybrid
Professional Services
Ceterna (Asia) Limited-company-logo
Software Engineer
Kowloon City, Hong Kong
7 days ago
Full Time
Hybrid
Professional Services
More jobs like this
Emperor Financial Services Group-company-logo
Senior Business Analyst (Financial Product Pricing)
Emperor Financial Services Group
Wan Chai, Hong Kong
Sara Beattie Appointments-company-logo
Business Development
Sara Beattie Appointments
Central and Western, Hong Kong
NexusSearch International-company-logo
Compliance Manager - Central Compliance Virtual Bank
NexusSearch International
Central and Western, Hong Kong
NexusSearch International-company-logo
Senior Manager - Fraud and Investigation
NexusSearch International
Central and Western, Hong Kong
GOGOX-company-logo
Business Development Manager
GOGOX
Kwun Tong, Hong Kong