IT Support Specialist / Multiple Roles Available

Help Desk & IT Support (Information & Communication Technology)

A global leader in IT support services, this company excels in delivering top-notch technical support and network management. They offer robust solutions for complex IT environments, ensuring reliable and secure operations for businesses worldwide.

Job Description
• Provide technical support for Windows 7/8/10 environments, addressing and resolving system issues efficiently.
• Manage PC LAN configurations, ensuring seamless connectivity and network performance.
• Troubleshoot hardware, software, and network problems, offering timely and effective solutions.
• Collaborate with IT teams to implement network modifications and upgrades.
• Conduct regular system maintenance and performance monitoring to ensure optimal operation.
• Assist in the development and implementation of IT policies and procedures to enhance system security and efficiency.

Job Requirements
• At least 1 year of experience in proven experience in IT support, particularly with Windows 7/8/10 operating systems.
• Strong knowledge of PC LAN configurations and network management.
• Ability to troubleshoot and resolve hardware, software, and network issues.
• Familiarity with system maintenance, performance monitoring, and security best practices.
• Excellent problem-solving skills and the ability to work collaboratively in a team environment.