Support Specialist - Tribus

A leading quantitative trading firm is seeking a Platform Support Engineer to join its core infrastructure and systems team.
You’ll be on the frontline of mission‑critical trading and research platforms, ensuring stability and reliability in an environment where milliseconds matter.
What you’ll do
Serve as first point of contact for infrastructure/platform issues
Monitor logs, alerts, and dashboards, responding to incidents in real time
Investigate, triage, and resolve system issues, escalating when necessary
Handle onboarding, permissions, and environment/resource requests
Maintain runbooks and documentation for recurring problems
Contribute to automation and monitoring improvements
Participate in an on‑call rotation supporting global systems
What we’re looking for
3+ years in Support Engineer, Cloud Engineer, TechOps, or SysAdmin roles
Strong Linux and networking fundamentals
Experience with AWS (preferred) and container platforms (Docker/Kubernetes)
Familiarity with monitoring tools such as CloudWatch, Prometheus, Datadog, ELK
Clear communicator under pressure, ideally with exposure to finance or trading environments
This is an opportunity to embed yourself in a fast‑paced environment, working shoulder‑to‑shoulder with researchers, traders, and senior engineers to keep complex systems running at peak performance.
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