Production Support Specialist

Description

Our Client a leading IT Service company is currently seeking to hire a Production Support Specialist

Responsibilities:
• Manage the project schedule from the high-level system design and analysis, system implementation/enhancement, UAT to system deployment.
• Perform business analysis and user requirement studies for various eCommerce system
• Act as the key interface between business users and technical developers,
• Guide technical developers to provide a business solution and formulate Test Plans and conduct User Acceptance Test.
• Prepare system documentation such as requirements specifications
Requirements
• Degree holder in Business, IT, Operations Management, or related disciplines with minimum 3 years' experience in business analysis or system analysis, preferably in the retail system
• Strong business analysis skills on requirement gathering and documentation
• Knowledge in programming languages: MySQL, Java, JavaScript and experience in Product Development / UAT is an advantage
• Good experience in software testing
• Strong communication skills, analytical & problem-solving skills and ability to meet tight deadlines and work under pressure.
• Must possess excellent communication skills in Cantonese and English

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