Retail Operations Manager ( Retail ( 35K MAX)

ManpowerGroup HK-company-logo
Retail Operations Manager ( Retail ( 35K MAX)
ManpowerGroup HK
Business & Management
Central and Western, Hong Kong, China
7 days ago
Full Time
Onsite
Professional Services
Job Description
7 days ago
Duties:
• Leads area managers and teams to effectively manage the day-to-day operations of the store to achieve operational and sales objectives set by the company
• Communicate closely with management and marketing team to effectively deliver the company’s operational/sales metrics and promotion plan to ensure that the marketing team executes the plan according to the metrics and can meet or exceed the plan objectives
• Ensure effective gross control, national team management
• Communicates and cooperates with departments to resolve various issues internally, externally and supply sales Personnel management
• Recruit and retain talent for effective human resource allocation
• Train and develop frontline sales employees to achieve professionalism and enhance productivity
• Promote and lead teams to provide excellent customer service
• Ensure frontline sales staff actively and efficiently perform various operational procedures
Display and Management of Goods
• Display in-store goods to company-specified standards
• Display in-store goods and promotion in response to different retail environments to drive sales
• Ensure the level of inventory in each store in each district to achieve continuous provision of product supply and mutual supply of each store
• Ensure suppliers stock up to level
Store image and management
• Participate in design management of shelves and spaces in new stores in collaboration with departments to make shopping comfortable for consumers
• Ensure that the stores are tidy, well-lit, and beautifully furnished with merchandise

Job Requirements:
• 8+ years of retail business management experience
• Ability to independently manage and handle all matters across multiple stores
• Good communication, expression skills and interpersonal skills
• Leadership, stronger analytical and problem-solving skills
• Ability to handle multiple tasks simultaneously and work independently under pressure
• Good in Cantonese, Mandarin and English
• Ability to read and write Chinese and read English
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