What You Will Deliver
Administrative Management & Operations Oversight
Maintain organized and up-to-date records of garage operations, including inventory, financial transactions, and customer information.
Coordinate schedules, appointments, and meetings for the garage team.
Assist with procurement and inventory management, ensuring the availability of necessary supplies and equipment.
Monitor and optimize garage operations to ensure efficiency, productivity, and adherence to quality standards.
Collaborate with technicians and other staff to ensure smooth workflow and timely completion of tasks.
Identify operational bottlenecks and propose solutions to streamline processes.
Customer Service
Provide excellent customer service by promptly responding to inquiries, addressing concerns, and resolving issues.
Maintain positive relationships with customers, ensuring their satisfaction and loyalty.
Handle customer feedback and implement improvements based on customer insights.
Marketing Material Development
Create compelling marketing materials, such as brochures, flyers, and digital content, to promote the garage's services and offerings.
Collaborate with the marketing team to develop and implement marketing strategies that align with the garage's objectives.
Ensure consistent branding across all marketing materials and communication channels.
Business Development
Identify and pursue business development opportunities, such as partnerships, collaborations, and strategic alliances.
Conduct market research to identify potential target markets and trends, providing insights for business growth.
Assist in developing and implementing business development plans to expand the garage's customer base and revenue streams.
Who You Are
Previous experience in a similar role within the automotive or related industry is preferred.
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Excellent verbal and written communication skills.
Fluent in both Cantonese and English.
Customer-focused mindset with exceptional problem-solving abilities.
Familiarity with garage operations, including knowledge of automotive terminology and procedures.
Basic understanding of business development principles and strategies.
Proficiency in using office productivity software (e.g.: Microsoft Office Suite).
Proficiency in creating marketing materials using graphic design software or tools is a plus.
What We Offer
A multi-cultural team
A company provides casual, flexible, and pet friendly working environment
A company promotes learning, continuous improvement, and personal growth
