UX/UI Designer - Toptier MNC

Top tier MNC with a long established track record currently looking for a UX/UI Designer to join the Hong Kong office and work closely with Senior Management globally.

Key Roles and Responsibilities

Lead the Vision: Strategic Design & Innovation

Steer the design journey for crafting seamless, intuitive experiences across web and mobile that resonate across our users

Build the design lighthouse : Own and evolve our product design system—scalable, innovative, and consistent—guiding teams through complexity to user‑centric solutions

Navigate uncharted waters : Translate complex business requirements into elegant, human‑centred designs that feel less like software and more like second nature for seafarers and clients

Champion the design‑thinking voyage : Embed creativity and user empathy into turning “What if?” into “What’s next?”

Chart the Course : User Research & Data‑Driven Design

Identify deep‑level insights : Lead user research (qualitative + quantitative) working with internal users directly to map unmet needs, behaviours and pain points across our users of shore‑based colleagues and seafarers

Turn data into navigation charts : Mine Google Analytics, feedback, and market trends to validate decisions and measure the impact of every design wave

Craft voyage maps : By developing relationships with end users to develop personas, journey blueprints, and service maps that anchor product development in solving real‑world problems

Test the tides : Run relentless usability experiments to refine solutions—because even a small UX ripple can create a tsunami of improvement

Craft the Compass : Design Execution & Quality

Sail from concept to launch : Own the full design lifecycle—wireframes, prototypes, pixel‑perfect interfaces—ensuring every element is seaworthy

Balance speed and precision : Build agile processes that harness research insights, ensuring designs are both innovative and anchored in reality

Leadership & Cross‑Functional Mastery

Using hands‑on expertise to mentor designers into navigators of excellence, fostering a culture of leading best practice in UX research and UI design

Set the barometer for success : Define KPIs that measure both team growth and user impact—from code to real user impact

Navigate cross‑functional tides : Partner with Product and Development teams to harmonise technical feasibility with bold design, speaking in simple terms to align executives and developers alike

Harbour innovation : Bridge teams across Hong Kong and global offices ensuring collaboration flows seamlessly and with purpose

Working directly with internal users across Product Owners & stakeholders (up to and including C-level)

Essential

3+ years of experience as a Design Lead or Senior UX/UI Designer : Proven track record in leading design initiatives that enhance user experience and drive actionable results

Experience in leading a team of designers : Demonstrated ability to inspire, guide and mentor a team of UI/UX designers in developing and delivering high‑quality design solutions aligned with strategic objectives

Driving user research insights : Have led initiatives in both defining and running research discovery sessions with key users to inform design strategy and user experience

Hands‑on experience in implementing design standards : Expertise in establishing and ensuring adherence to design guidelines across a diverse portfolio of products – covering elements such as responsive design. Expertise in design software and tools such as Figma, Adobe Creative Suite, Sketch or similar applications.

Exceptional collaboration skills : Proven ability to work effectively with internal and external stakeholders, including cross‑functional teams across multiple locations

Strong planning & organisational skills : Thrive in a fast‑paced environment, adept at prioritising and managing multiple projects simultaneously

Ability to use data‑driven insights and latest industry trends : A strong portfolio displaying how you have effectively integrated both data‑driven insights AND contemporary design trends into practical applications

Excellent communication skills : Proficient in written and spoken English, with a strong emphasis on active listening and clear articulation of ideas

Desirable

Experience with A/B Testing and Optimization: Practical application of A/B testing methodologies to validate design choices and improve user interactions based on data

Experience in Agile methodologies : Previous success working within Agile teams, particularly utilizing Scrum or Kanban frameworks, is highly desirable
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