IT Helpdesk Support

JFE Consulting Limited-company-logo
IT Helpdesk Support
JFE Consulting Limited
IT Support
Central and Western, Hong Kong
7 days ago
Full Time
Onsite
Professional Services
Job Description
112 days ago

Job Highlights

  • IT Hardware, Infra, Network & Technical Support

  • Call Handling, Basic network technology knowledge

  • Attractive salary, up to 16 days AL, friendly

Job Description

Our clients, the leading Information Technology companies, are looking for high calibres to join their winning teams:

Responsibilities:

  • Provide IT technical advises and helpdesk support services (L1, L2 or L3) to users on hardware, software and networking related issues.

  • Handle user inquiries, technical troubleshooting and support.

  • Provide support to Windonws/Linux servers and VMware infrastructure.

  • Perform ad-hoc tasks as assigned

Requirements:

  • High Diploma/Degree in Computer Science or Information Technology

  • At least 1 year of experience in IT Helpdesk Support

  • Knowledge in Operating System (such as Linux/Windows Server/Unix), Database and network

  • Expereicned in helpdesk call/call centre is an advantage

  • Good communication skills in English and Chinese

Job Offer:

  • Leading IT company, friendly culture & nice teamates

  • Attractive salary package

  • Career development opportunities

  • Stable working environment and working hours

  • Medical insurance, Dental insurance

  • Discretionary bonus, double pay

  • Other attractive benefits

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