Digital Copywriter (Contract)

Digital Copywriter (1-year Contract)
Summary

We are currently seeking a talented and passionate professional to join Retail Products Marketing team as Digital Copywriter. You will be responsible for creating original copy and providing translation of copy for the PayMe & Reward+ app and marketing communications from English to Traditional Chinese and Simplified Chinese. Being creative in ideas, keen to learn and committed to take ownership of projects, you will take up a hands‑on role working closely with Customer Growth, Design, CX (user‑research), Product Owners, Data & Insights, as well as our Technical Developers.
Responsibilities
• Enhance Retail Products including PayMe overall customer & merchant experience to create a positive impact, improving brand awareness & perception
• Provide translation of in app copy, marketing communications, emails and other channels from English to Traditional Chinese and Simplified Chinese
• Support the team on crafting content across a variety of mediums
• Ensure work delivered meets the quality standards, tone of voice and copy guidelines
• Contribute to campaign launches and collaborate with external creative partners
• Work together with multiple stakeholders (Product, Technology, Marketing) to identify, scope and delivery key opportunities to ensure we achieve both customer & business outcomes
• Be the voice of the customer within PayMe and Reward+, build a customer experience driven culture
• Work with Lead Copywriter and Senior Copywriter to provide copy and translation support
• Support & collaborate within the design team; contribute & maintain best in class experiences for our customers and merchants
• Establish and maintain copy guidelines, principles and best practices to ensure consistency across deliverables
• Maintain regular & positive engagement with key support functions such as Risk, Compliance and Governance of Digital Customer Engagement to ensure alignment
• Perform any ad‑hoc duties as assigned
Requirements
• University graduate in Journalism, Publishing, Public Relations, Translation or other related disciplines
• Experience of translation or editing and delivering localised digital content across multiple platforms
• Good command of written and spoken English, traditional Chinese and Simplified Chinese language skills
• Digital agency background with an experience of social, content marketing, paid media campaigns and UX copywriting is a plus
• Meticulous attention to detail
• Reliable and able to take direction
• Ability to work accurately to tight deadlines
• An aptitude for creative thinking and problem solving
• Outgoing and able to fit into a busy but tight‑knit team
• Immediate availability or short notice is preferred

Interested parties please submit a Resume with date available, current and expected salary by clicking Apply Now.

To learn more about us, please visit

We are an equal opportunity employer and welcome applications from all qualified candidates. All data supplied will be kept strictly confidential and used for employment‑related purposes. Only short‑listed candidates will be contacted. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

All official human resources‑related emails will be sent exclusively from the cmrsgroup.hk domain. For any enquiries, please do not hesitate to contact us.
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