The Job
Responsible for 1st level support (onsite and remote) for customers/projects
Maintain and administer day-to-day operation in computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components
Maintain daily service log
Assists in rapid rolling out new systems, maintaining, upgrading, replacing and improving long-term performance of the systems and coordinating projects including network related wiring plans, LAN/WAN hardware/software installation, backup/restore, maintenance and problem solving
The Person
Degree in Information Technology, Computer Science or related disciplines
Holder of CCNA / MCP / MCSE / MCIPT will be an advantage
Good communication skills in dealing with customers
Knowledge of Windows OS, MS Office, Networking
Good interpersonal skills, initiative, work independently
Excellent written and communication skill in English and Chinese
