Job Responsibilities:
· Provide technical service in 5G / Cloud / Network / AI / Digital Power;
· Design and implement system service solution according to customer requirements;
· Take charge of installation, debugging and commissioning of relevant equipment;
· Conduct system and product test and provide quick response for customer enquiries;
· Troubleshoot and fix the problem concerning performance of products and to ensure proper function of network;
· Provide technical support service to customers concerning relevant system and products;
· Provide on-site technical and products training for customers;
· Handle customer enquiries and complaints.
Job Requirements:
· Bachelor degree or above in Science and Engineering. Major in Electronic and Computer Engineering, Artificial Intelligence, Computer Science, Electrical and Electronic Engineering or other related engineering or science disciplines is preferred;
· Good command of written and spoken English and Cantonese. Ability to speak Mandarin is an advantage;
· Work effectively under pressure with a customer-oriented mind;
· With commitment, sense of responsibility and an open mind to learn new concepts and theories;
· Strong analytical reasoning and problem-solving skills, self-motivated, aggressive and hardworking.
