E-Commerce Executive

Recruit Ref: L

Posting Date:

Gourmet En Provence Limited

E-Commerce Executive

Plantin Kaviari is an online boutique offering home delivery service of high-end food items from France. It is the B2C branch of Gourmet en Provence, wholesale distributor. Gourmet en Provence has been serving fine dining, Michelin stared restaurants, hotels, private clubs and palaces in HK and Macau since 2009 and has now build a great reputation amongst the professionals. The company is the branch in Hong Kong of Plantin (Truffle house) and Kaviari (Caviar house).

Plantin Kaviari is willing to strengthen the online presence of its e-commerce platform ) and build a strong digital strategy for the B2C channel. This position is a new addition to the B2C department. Our E-commerce Executive will report directly to the department manager and will be required to work closely with other departments of the company.

Our core businesses are Caviar and Truffles, hence we are targeting high-net-worth individuals, expecting a seamless user experience and customized service. Our E-commerce Executive will have to develop strategies and automations expected from luxury brands to drive online sales and grow brand engagement.

JOB RESPONSABILITIES
• Manage e-commerce platform: product listing, imagery, content update, stock inventory, user experience optimization, seasonal digital campaigns implementation.
• Content creation: copywriting, products photoshoot coordination, e-commerce banners.
• Data Analysis: monitor key performance indicators and customer behavior to provide actionable insights.
• Digital paid campaigns management and analysis.
• Develop email flows and automation for both online sales and events follow up.
• Liaise with digital agency for e-shop maintenance and bespoke development.
• Participate in overall B2C Department strategy and action plan (e-commerce, social medias and offline activations).
• Support the company operations when required.

JOB REQUIREMENTS
• Minimum 3 years experience in E-Commerce position, with significant results.
• English speaker, Cantonese/French is a plus.
• Knowledge/interest in French gastronomy and/or Hong Kong FNB market and/or luxury industry is a must.
• Software: Shopify, Mailchimp/Klaviyo, Canva, SAP.
• Excellent communication skills.
• Responsive and proactive.
• Attention to details.
• Adaptability and self-confidence.
• Ability to work under pressure.

COMPANY BENEFIT
• Competitive salary
• 5 days work
• Bank holidays
• Discretionary Bonus
• Dental & medical insurance
• Walking distance to MTR
• Multi-national and dynamic working environment

Industry:

Food & Beverage

Job Category / Function:

Marketing / Public Relations (Marketing - Digital Marketing)

Fresh Graduate (-)

Job Position Level:

General

Employment Term:

Full Time

Min. Edu. Level Req:

-

Minimum QF Level attained:

-

Total Working Exp:

-

Salary(HKD):

-

Location:

Southern District / Wong Chuk Hang

Benefits:

Bank Holiday

Medical Insurance