Responsibilities:
Handle counter financial transactions and balance daily transactions
Deal with customers’ enquiries and build new business through cross-selling various banking products/referring customers to appropriate staff
Support back-end branch operations
Requirements:
Secondary education or above
Minimum of 1 year's working experience in Retail Banking
Proactive, customer-oriented with pleasant disposition
Strong communication and interpersonal skills
Knowledge in counter service operation and account opening documentation requirement
Proficient in both spoken and written Chinese (Mandarin and Cantonese) and English
Candidates with more experience will be considered as Senior Counter Service Officer; or
Candidates with less experience will be considered as Counter Service Officer Trainee
Benefit / Other Information:
5-day week
Discretionary bonus
Education subsidies
Birthday leave
Marriage leave
Extra maternity leave
Extra Paternity Leave
Examination leave
Insurance plan
Medical plan
Family medical plan
Dental plan
We offer competitive remuneration package and promising career opportunities to the successful candidates. Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK , or by clicking Apply Now. Please quote reference on your application. Information provided will be treated in strict confidence and only be used for recruitment purposes. Personal data of unsuccessful applications will be destroyed 24 months after the completion of the recruitment and selection exercise.
The Mandatory Reference Checking (MRC) Scheme is a regulatory framework established by the Hong Kong Monetary Authority, which requires banks to check the conduct history of prospective employees for positions defined under the scheme. Therefore, MRC will be a part of our selection process if you apply for the in-scope positions. For details, please refer to the “Frequently Asked Questions for In-Scope Individuals” (https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2) published by HKAB.
