Officer, E-Commerce

Responsibilities
• Coordinate with internal & external parties to promote and complete the large-scale e-commerce marketing projects like online air ticket sales
• Participate or lead the transformation program of online sales platform development, improve direct sales, ancillary revenue and customer experience, design and develop online products, such as: promotion code / baggage sales / seat selection / upgrade / in-flight meals
• Responsible for the operation of B2C system and platform development , enhance the functionality in mobility and other platform: from promotion, product development, order processing to any others needed
• Improve direct sales: design precision market mechanism and system, user profile, RFM mechanism
• Improve ancillary revenue: design new products, enhance the exist products, promotion etc.

Requirements
• Bachelor’s Degree or above in E-commerce, Computer Science, Information System Management, or related discipline;
• at leave 2 years' or above of relevant working experience;
• Experience in Travel or aviation industry, good knowledge of Airlines sales, ancillary related, digital marketing is an advantage;
• Ability to collaborate, influence and motivate cross-function teams and customers;
• Strong organizational and time management skills;
• Innovative, excellent communication and interpersonal skill;
• Able to work under pressure and fast changing environment;
• Good command of spoken and written English and Chinese, fluency in Putonghua is an advantage.

Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.