Senior Trainer

GOGOX-company-logo
Senior Trainer
GOGOX
Others
Sha Tin, Hong Kong
7 days ago
Full Time
Onsite
Transportation, Logistics, Supply Chain and Storage
Job Description
214 days ago

What You Will Deliver

  • Provide training and improvement programs to Customer Service Representatives

  • Assist Customer Service Manager to attain customer service excellence and objective

  • Liaise with Customer Excellence Officer to develop training solutions

  • Emphasize Customer Service Team’s standard and guideline in the training programs

  • Foster a sense of teamwork and continuous improvement in Customer Service Team

  • Prepare periodic report and presentation for management purposes

Who You Are

  • Holder of Associate’s Degree or above

  • At least 2 years of relevant training experience

  • Experience in developing and implementing a learning & development program is an advantage

  • Excellent training & coaching and communication skill

  • High level of patience and observation skill to view matters in a holistic manner

  • Good command of written and spoken Chinese (Cantonese and Mandarin) and English

What We Offer

  • Attractive attendance bonus & other incentive bonus

  • On-job training

  • Public Holidays, Birthday Leave, Medical Insurance & Dental Insurance

  • A multi-cultural team

  • A company provides a casual, flexible, and pet-friendly working environment

  • A company promotes learning, continuous improvement, and personal growth

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